Motivation Map

The Motivation Map in Orlo is your gym’s client intelligence center. It brings together everything that drives, challenges, and excites your clients—so your team can deliver personal, high-impact experiences that boost retention and results.

What Does the Motivation Map Track?

Orlo’s Motivation Map collects and organizes client responses across key areas, always available to staff so you can personalize coaching, spot risks, and celebrate progress:

• Motivation & Goals: Why each client trains, what “success” means, and which outcomes matter most—like strength, energy, fat loss, confidence, stress relief, and more. Clients can specify if they’re training for an event and—importantly—share their favorite music genres to work out to.
• Consistency & Behavior: How often clients want to train, what helps or blocks consistency, and schedule preferences.
• ‍ Trainer Preferences: Preferred trainers, coaching styles, and comfort with different staff.
• Time Preferences: When clients want to train and days/times they can’t.
• Experience Satisfaction: Satisfaction ratings, favorite parts of your gym, areas to improve, and referral likelihood.
• Progress & Results: Perceived progress, current plateaus, and where support is needed.
• Community & Belonging: Social connection, group training preferences, and interest in events.
• Injuries & Health: Medical/injury info, restrictions, and adaptations.
• System Signals (auto-tracked): Attendance, cancellations, favorite class types, and more—so you always have a data-driven edge.

How Does It Work?

1. Clients answer tailored questions at onboarding, in-app, or by staff request—easy to update any time.
2. Insights where you need them:
   • Full Motivation Map on each client profile.
   • Filter/search all responses in the Insights dashboard.
   • For each class, Orlo surfaces the top 5 music genres based on client responses—making it easy for trainers to pick playlists that energize the group and match their tastes. Orlo can even suggest Spotify playlists linked directly from the plan.
   • Client cards in the class view highlight key goals, risks, and music preferences for easy, real-time personalization.
3. Use insights to act: Adjust sessions, follow up on barriers, celebrate wins, and play music everyone actually likes.

How Does This Help Your Gym?

• Boost retention and connection—clients notice when you tailor the atmosphere (and music!) to their goals and tastes.
• Catch disengagement or risk factors early, and take action before clients drift away.
• Personalize everything, from coaching style and session times to music and events. ‍
• Keep sessions safe and motivating for every individual.

FAQs

• Who sees this information? Only your gym’s staff and trainers—never third parties. Everything is kept private within your gym.
• Can clients update or skip questions? Yes, all participation is voluntary and editable at any time.
• How do we use this for retention? The more you know and act on, the more clients feel valued—and the less likely they are to leave. Spot disengagement early and step in with support.

Best Practices

• Review the Motivation Map regularly for new clients, during check-ins, and in team meetings.
• Set the vibe for each class by playing the music genres your clients love most.
• Reference key goals, barriers, or preferences in your coaching—show clients you care about their experience.
• Keep health and safety info up to date.
• Use system data to spot trends and opportunities.

Orlo’s Motivation Map turns insights into action—helping every client feel seen, supported, and motivated, every session.

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