Client Referrals: Grow Your Gym with Word of Mouth

Referrals are one of the most powerful ways to grow your gym—happy clients bring their friends , and your community gets stronger with every new member. Orlo makes referrals easy to run and rewarding for everyone, tracking everything automatically in your staff dashboard.

How the Referral Program Works

  1. Clients share a unique signup link
    Every member has a personal Refer a Friend page in their dashboard, with a unique URL and QR code to share with friends. The link includes their referrer_id for automatic tracking.
  2. Friends join using the link
    When a friend signs up via the referral link, Orlo records who referred them—no extra steps needed.
  3. All referrals are tracked
    Orlo keeps a record of every referral relationship, showing how many new members each client brought in and the revenue generated.
  4. Staff monitor referral success
    In your dashboard, see top referrers, track signups and revenue, and click into profiles for details.
  5. Rewards are applied automatically
    Once a referral becomes a paying client, Orlo credits the original member’s next subscription. Set the reward amount in your gym settings.

Example Rewards

Pick rewards that are simple and motivating. For example:

  • “Get €25 off your next month for every friend who joins.”
  • “Refer 3 friends and earn a free personal training session.”

Make sure the reward is meaningful and easy to claim.

Where to Find Referral Tools

  • Clients: Can get their referral link and QR code anytime at /clients/refer.
  • Staff: Track referrals and rewards in the dashboard under the Referrers section.

Tips for a Successful Referral Program

  • Promote your program via email, WhatsApp, and your homepage banner.
  • Communicate rewards clearly so clients know what they get.
  • Use the dashboard to follow up and apply rewards quickly.

Turn your clients into ambassadors! Orlo’s referral tools help you grow your gym community with less effort, making word-of-mouth your best marketing channel.

Next: External Booking Providers

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