Create products and prices

Products are how you define what your gym sells — whether it's monthly memberships, class packs, personal training sessions, or one-time registration fees. Each product can have multiple pricing options (called “prices”), which determine how clients are billed. Orlo automatically syncs this data with Stripe, so everything works seamlessly at checkout, so it's important you connect your Stripe account before you create products.

Creating a product

To get started, go to the Products section in your admin dashboard and click “New product”. You'll be asked to provide:

  • Name – e.g. “10-Class Pack”, “Unlimited Monthly Membership”
  • Service Type – Choose from:
    • Classes
    • Personal Training (PT) ‍
    • Registration Fee
  • Frequency – One-time or Monthly
  • Initial Price – This will be used to create the first price
  • Description – Optional but helpful for internal clarity or Stripe display

After you save the product, Orlo will automatically:

  • Create a Stripe product record
  • Generate a default price using the initial price
  • Sync the product and price with your Stripe account

Understanding prices

Each product can have multiple prices. This is useful if you want to offer:

  • Different billing intervals (e.g. monthly, yearly)
  • Discounted or promotional versions
  • Archived prices for legacy members

To add more prices, open a product and go to the “Prices” tab. You can define:

  • Amount – The price in EUR
  • Frequency – One-time or recurring
  • Interval – If recurring, choose month, week, year, etc.
  • Interval count – E.g. every 1 month, or every 3 months

Only one price can be marked as the default — this is the price clients will see first when selecting the product during checkout.

Stripe sync

All product and price information is automatically synced with Stripe. You don’t need to create anything manually in Stripe — Orlo handles:

  • Creating the product and prices
  • Assigning them to your Stripe account
  • Ensuring tax behavior is set to “inclusive”

If you ever need to update a price, it's usually best to create a new one and archive the old one, since Stripe doesn't allow modifying existing price amounts for recurring products.

Next: Subscriptions

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